Terms and Conditions
Effective date: 22 April 2026
These Terms and Conditions govern access to the ZestTech Inventory Management System website, public content, and software platform. By using the website or platform, you agree to these terms.
1. Service Scope
ZestTech Inventory Management System is a business software platform designed for inventory, warehouse, marketplace, reporting, and administrative workflows. Features, integrations, and support scope may vary based on the deployment, agreed customization, hosting environment, and active configuration.
2. Account Responsibility
You are responsible for maintaining the confidentiality of your login credentials, backup email settings, OTP access, and authorized user devices. You must ensure that account information is accurate and that only authorized persons use the system.
3. Acceptable Use
You agree not to misuse the website or platform, attempt unauthorized access, upload malicious code, interfere with service performance, scrape protected data, send spam through platform tools, or use the service for unlawful or fraudulent activity.
4. Customer Data Responsibility
You are responsible for the legality, accuracy, and relevance of the data entered into the system, including product information, stock records, user accounts, uploaded files, contact information, and marketplace data. You should maintain your own internal review and approval process for critical business decisions.
5. Intellectual Property
The website design, software structure, code, written content, branding, and product workflow materials remain the intellectual property of their respective owners unless otherwise agreed in writing. You may use the software for your internal business operations, but you may not copy, resell, redistribute, reverse engineer, or publish protected material without permission.
6. Third-Party Services
The platform may rely on third-party infrastructure or services such as web hosting, SMTP/email delivery, analytics, CAPTCHA, chat widgets, payment tools, or marketplace-related systems. Availability and behavior of those services may affect your experience and are not fully controlled by this website.
7. Availability and Support
Reasonable efforts may be made to keep the website and platform available, but uninterrupted or error-free service is not guaranteed. Maintenance, upgrades, security reviews, third-party outages, hosting issues, or configuration mistakes may occasionally affect service availability.
8. Payments, Cancellations, and Refunds
Commercial terms for deployment, support, customization, renewal, cancellation, and refunds are governed by the applicable quotation, invoice, proposal, or written agreement, together with the Refund and Cancellation Policy where relevant.
9. Limitation of Liability
To the maximum extent permitted by law, the service is provided on an as available and as configured basis. We are not liable for indirect, incidental, special, or consequential loss, including loss of profit, business interruption, loss caused by user error, third-party outage, incorrect data entry, hosting-level failure, or decisions taken solely on the basis of platform records without independent review.
10. Suspension or Termination
Access may be restricted, suspended, or terminated where required for security, non-payment, abuse prevention, legal compliance, unauthorized use, or serious breach of these terms.
11. Governing Law
These terms are governed by the laws of India. Subject to applicable law, disputes shall be subject to the jurisdiction of the competent courts in Bihar, India.
12. Contact
For contractual or legal questions, contact Naushad Alam at admin@zesttechsolution.cloud or 7492068998.
