Handle damaged, expired, and dead stock through a supplier return routine that protects cash recovery and operating traceability. This version is written for teams putting the process in place for the first time in a live warehouse environment.
How to set it up cleanly
Start with a small, repeatable operating standard, assign ownership clearly, and resist over-designing the first rollout.
When a team is still learning the flow, clean field usage, clear approvals, and visible exception handling matter more than clever complexity.
Operational checkpoints
- Tag supplier-returnable stock separately from liquidation or write-off stock.
- Document supplier approval before final stock deduction wherever possible.
- Track return reference numbers, transporter details, and expected credit timing.
Once the process feels stable, convert the working habit into a short SOP and train every shift against the same version.
That is how accuracy improves without making the warehouse slower or more confused.
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